Official Site® | Trezor Suite® — Getting Started

Introduction

Welcome to the Trezor Suite® Getting Started guide. This page walks you through everything you need to begin managing your cryptocurrency with a Trezor hardware wallet and the Trezor Suite® desktop or web application. We cover system requirements, installation, initializing a new device, recovering an existing wallet, daily usage, and essential security best practices.

This guide assumes you have a genuine Trezor hardware device (Model T or Model One). If you haven’t purchased a device yet, always buy from an official channel or an authorized reseller to avoid tampered or counterfeit units.

1. System Requirements & Download

System requirements (recommended)

• Operating system: Windows 10 or later, macOS 10.14+ (or later), or a modern Linux distribution.
• Browser (for web usage): Latest Google Chrome, Microsoft Edge, or Brave. (Desktop app available for offline convenience.)
• USB port or compatible USB-C adapter for your device.
• Stable internet connection for initial install and optional software updates.

Download Trezor Suite®

Tip: Always download Trezor Suite® from the official source. Verify the URL and checksums if you are security-conscious.

Choose one of the following options:

• Desktop app: Download the official Trezor Suite® installer for your OS and run it to install the application.
• Web app: Use the official Trezor Suite® web application in a supported browser for convenience (make sure the site is the official domain).

After downloading, run the installer (desktop) or open the web app and proceed to connect your Trezor device when prompted.

2. Initial Setup — Initialize or Recover

When you open Trezor Suite® and connect your Trezor device, the Suite will guide you through device setup. You will be prompted to either create a new wallet (initialize) or recover an existing wallet using a recovery seed.

Initialize a new device (recommended for first-time users)

1. Connect your Trezor device to your computer using the provided USB cable.
2. Open Trezor Suite® and follow the on-screen prompts to begin setup.
3. Choose Create a new wallet. The device will generate a new recovery seed — typically 12, 18, or 24 words depending on model and preference.
4. Write the recovery seed on the supplied recovery card. Do not store the seed digitally or take photos. Keep at least one physical copy in a secure location (consider a fireproof safe).
5. Set a device PIN on your Trezor. This PIN is required to use the device and prevents unauthorized access if the device is stolen.
6. Optionally enable a passphrase (advanced). This creates an additional hidden wallet derived from the seed and the passphrase.
7. Finish the setup and label your device in Trezor Suite® so you can easily identify it later.

Warning: Never share your recovery seed, PIN, or passphrase with anyone. Trezor employees or official support will never ask you for your seed.

Recover an existing wallet

If you already have a recovery seed from a previous wallet, choose Recover wallet during setup. Enter the exact words in the correct order when prompted by the device. Be patient and ensure correct spelling — a single wrong word invalidates the recovery.

Advanced: Passphrase & Hidden Wallets

A passphrase adds an extra layer of privacy and security. When enabled, your device derives a separate hidden wallet that is only accessible when you enter the correct passphrase. Use this carefully: losing the passphrase is equivalent to losing access to that hidden wallet.

3. Using Trezor Suite® — Basic Workflows

Adding accounts

Trezor Suite® supports many coins and tokens. Inside the app, go to Accounts and add the currencies you want to manage. Each account is derived from your seed — no separate private keys are created outside the device.

Receiving funds

1. Go to the account for the asset you want to receive.
2. Click Receive. Trezor Suite® will show an address and prompt you to confirm the address on your physical Trezor device screen.
3. Always verify the address shown in the Suite against the address on your device. If they match, share the address with the sender.

Sending funds

1. Go to the account and click Send.
2. Enter the recipient address, amount, and choose an appropriate fee (low, normal, or high depending on how fast you want the transaction confirmed).
3. Review the transaction details — Trezor Suite® will display all important information and the device will ask you to confirm the transaction on its screen.
4. Confirm on the device to sign the transaction. The private keys never leave the Trezor device; signing always happens on-device.

Exchange & Swap (if available)

Some versions of Trezor Suite® include third-party exchange integrations or swaps. These services are provided by external partners — read the terms carefully and verify fees before accepting trades.

Software updates

Keep both Trezor Suite® and the device firmware up to date. Updates may include security improvements and new coin support. Only install updates from official sources and confirm the device's on-screen prompts during firmware installation.

4. Security Best Practices

Security is the most important aspect of using a hardware wallet. The following best practices help keep your assets safe:

Seed handling

• Write the recovery seed on the physical recovery card provided. Consider multiple copies stored in separate secure locations.
• Never type your seed into a computer or phone, and never store it in cloud storage, email, or photos.
• Consider metal backup products for long-term seed resistance to fire, water, and corrosion.

Device safety

• Buy the device from official channels to avoid tampered units.
• Keep firmware up to date, but only install firmware signed by the vendor.
• Set and memorize your PIN — if someone tries to brute-force your PIN, a few incorrect attempts will temporarily lock the device.

Passphrase caution

Passphrases are powerful but risky. If you use one, store it securely and separately from the recovery seed. Losing a passphrase means losing access to the related hidden wallet.

Phishing & social engineering

Beware of phishing sites and fake support. Verify domain names and official communications. Support teams will never ask for your seed or private keys.

Operational security

• Use up-to-date anti-malware protection on your computer.
• Prefer the desktop app when handling large transfers on a personal, secure machine.
• Consider small test transactions before sending large sums to a new address.

5. Troubleshooting & Common Questions

My device is not recognized

If Trezor Suite® does not detect your device: try a different USB port or cable, reboot your computer, and ensure the device is unlocked with the correct PIN. On macOS and Linux, check system permissions for USB devices.

Forgot PIN

If you forget your PIN and enter incorrect attempts until the device resets, your device will be wiped. You can restore your wallet using your recovery seed on the same or a new device. If you don’t have the seed, funds cannot be recovered.

Lost recovery seed

If you lose your recovery seed and you do not have any other backups, there is no way to recover the wallet. This is why storing the seed securely is critical.

Firmware update failed

If a firmware update fails, follow the on-screen instructions. Do not power off the device while it is flashing. If issues persist, consult official support channels with device model and firmware version details (never share your seed).

6. Frequently Asked Questions (FAQ)

Q: Can I use the same Trezor with multiple computers?

A: Yes. Your Trezor device and recovery seed are portable. You can connect the device to any compatible computer and access your wallets using Trezor Suite® after unlocking the device with your PIN.

Q: Is my recovery seed the same as private keys?

A: The recovery seed is a human-readable backup that can regenerate your private keys. Protect it like you would protect the private keys themselves.

Q: What happens if my device is stolen?

A: If your device is stolen but you have a strong PIN, the thief cannot access funds without the PIN (and passphrase, if used). Erase the device and restore from your recovery seed on a new device if needed.

Q: Can I manage many cryptocurrencies in Trezor Suite®?

A: Trezor Suite® supports many major cryptocurrencies and tokens. Some coins may require additional third-party apps or plugins; the Suite will indicate supported assets.

7. Additional Resources

For help beyond this guide, consult official support documentation and community resources. When contacting support, never disclose your recovery seed, PIN, or passphrase. Provide only non-sensitive device information such as model and firmware version.

Reminder: This page is a general Getting Started guide. For the most up-to-date instructions and downloads, always use official channels.

Conclusion

Trezor Suite® combined with a hardware Trezor device gives you strong, user-friendly control over your cryptocurrency funds. Follow best practices: keep your recovery seed offline, use a PIN and (optionally) a passphrase, verify addresses on-device, and keep software up to date. With careful handling, hardware wallets are one of the safest ways to store and manage private keys.

Ready to begin? Download Trezor Suite®, connect your device, and follow the setup wizard to create or restore your wallet. Manage your accounts carefully and enjoy secure ownership of your crypto.